Videos show “Not Supported” error message

Micca digital photo frames are able to playback standard-definition videos of certain supported formats. When encountering a video that is not supported by one of these devices, it is necessary to convert the video into a compatible format. A tutorial on performing the conversion is provided here. Please follow the directions within the tutorial and contact our support team if you have any questions.

Dowload Tutorial:

Photo Frame Video Conversion Tutorial (opens in a new tab/window)

Posted in: Micca M1003Z, M1203Z, M1503Z, Micca M707Z, M808Z, M1010Z