Faqs

The new Windows 10 1803 release changed the way that audio device settings are accessed. If you right click on the speaker icon on the lower right hand corner of the screen and click on “Open Sound Settings”, this brings you to the new Windows 10 style settings menu rather than the older “Control Panel” style settings page. Unfortunately, this page seems to currently have some issues as users report that settings made on this page are not being stored correctly and revert back to the old values. Instead, follow the steps below to access the original “Control Panel” style settings:

1. Click on the Windows icon on the lower left hand corner of the screen and type “Sound”, then click on the “Sound” icon from the search results.
2. The menu that pops up is the “Control Panel” style sound settings, and settings made here will be saved without any issues